Contact us
We're Here to Help
Have a question about a product, your order, shipping, or a return? The PetGroomNest Customer Care Team is happy to assist you.
For faster assistance regarding an existing order, please include your order number and the email address used when placing your order.
Customer Support
Email:
support@PetGroomNest.shop
Phone:
(905) 815-9510
Business Address:
PetGroomNest.shop
690 Sherbrooke St W
Montreal, Quebec H3A 1E9
Canada
We Can Help With
- Product information
- Grooming tool selection
- Order status
- Tracking information
- Shipping questions
- Returns and refunds
- Damaged or incorrect products
- General customer service inquiries
We aim to respond to customer inquiries within 1–2 business days.
Shipping & Returns
PetGroomNest provides free worldwide shipping, with estimated delivery within 7–10 business days.
Eligible purchases are also covered by our 30-day free return and refund policy.
We appreciate your trust in PetGroomNest and look forward to assisting you.