Terms of service
These Terms of Service govern your access to and use of PetGroomNest.shop, including purchases made through our online store.
By accessing our website or purchasing a product, you agree to these Terms to the extent permitted by applicable law.
Online Store Terms
You may use our website only for lawful purposes.
You must not use our products, website, or services to violate applicable laws or the rights of another person.
You may not introduce viruses, malicious code, automated attacks, or other technologies intended to damage, disrupt, or gain unauthorized access to our website.
Product Information
We make reasonable efforts to present product descriptions, photographs, specifications, dimensions, materials, and other information accurately.
Colors and appearance may vary slightly because of photography, lighting, device displays, manufacturing tolerances, and product updates.
We reserve the right to correct errors or update product information when necessary.
Pet Product Use
Customers are responsible for selecting products appropriate for their pets and using them according to provided instructions.
Pets vary in size, coat type, temperament, skin sensitivity, and grooming needs. Products should always be used with appropriate supervision and care.
Stop using a product if it becomes damaged or appears unsuitable for your pet.
Product descriptions on our website are for general informational purposes and are not veterinary advice.
Prices
Prices may be changed at any time before an order is placed.
If a material pricing error affects an order, we may contact you before fulfillment to provide appropriate options, including cancellation and refund where applicable.
Orders
We reserve the right to refuse or cancel orders when reasonably necessary, including suspected fraud, payment problems, inventory errors, or violations of these Terms.
If we cancel a paid order, the applicable amount will be refunded.
Payment
Customers must provide accurate billing and payment information.
Payments are processed through payment services made available at checkout. Additional terms imposed by those providers may apply.
Shipping
PetGroomNest offers free worldwide shipping.
Our normal estimated delivery period is 7–10 business days. Delivery dates are estimates rather than guarantees and may be affected by circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
Returns
Eligible purchases are covered by our 30-day free return and refund policy, subject to the conditions described in our Return & Refund Policy and applicable law.
Intellectual Property
Unless otherwise stated, PetGroomNest.shop and its original website content, branding, graphics, text, design elements, and other protected materials may not be reproduced or commercially exploited without authorization.
Third-party intellectual property remains the property of its respective owners.
Third-Party Services
We may rely on third-party providers for payment processing, shipping, website functionality, analytics, and other services.
We are not responsible for independent third-party websites or services beyond obligations imposed on us by applicable law.
Prohibited Uses
Users may not use the website to engage in fraud, impersonation, infringement, harassment, unlawful data collection, malicious interference, or other illegal activity.
Disclaimer
To the maximum extent permitted by law, services and products are provided subject to the warranties and conditions expressly stated by PetGroomNest and any mandatory warranties imposed by law.
Nothing in these Terms excludes a statutory warranty or consumer right that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, PetGroomNest will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
Any limitation contained in these Terms applies only to the extent legally permitted.
Indemnification
To the extent permitted by law, you agree to indemnify PetGroomNest against claims resulting from your unlawful misuse of the website or material violation of these Terms.
Severability
If any provision is determined to be unenforceable, the remaining provisions will continue to apply to the extent legally possible.
Changes to These Terms
We may update these Terms periodically. The current version will be published on PetGroomNest.shop with an updated revision date.
Contact
Questions regarding these Terms may be sent to:
PetGroomNest.shop
690 Sherbrooke St W
Montreal, Quebec H3A 1E9
Canada
(905) 815-9510