Contact information
PetGroomNest is committed to maintaining clear and accessible communication with our customers.
Business Details
Business/Store Name: PetGroomNest.shop
Established: 2022
Business Address:
690 Sherbrooke St W
Montreal, Quebec H3A 1E9
Canada
Email:
support@PetGroomNest.shop
Phone:
(905) 815-9510
Customer Support
Customers may contact us regarding:
- Product questions
- Grooming product information
- Order modifications
- Order tracking
- Delivery concerns
- Returns
- Refunds
- Damaged or incorrect products
- General website questions
For order-related inquiries, please provide your order number whenever possible.
Email Response Time
We aim to respond to emails within 1–2 business days.
Response times may be longer during holidays, promotional periods, or unusually high support volumes.
Returns
For return authorization, contact support@PetGroomNest.shop before sending merchandise.
Do not return products directly to the business address unless our Customer Support Team specifically instructs you to do so.
Shipping Assistance
PetGroomNest provides free worldwide shipping with an estimated delivery period of 7–10 business days.
If you have questions about an active shipment, please include your order number and tracking number, if available.
Customer Feedback
We welcome feedback about our products and shopping experience. Customer feedback helps us improve our collections, website, and support services.
For all inquiries, please contact: